We’re here to help with downloads, access issues, payments, and product questions.

Support Email

support@aicreatstudio.com

Please include your order number and the email used
at checkout.

Response Time

We aim to respond within 1–2 business days.

Support Hours

Monday–Friday, 9:00–18:00 (UK time: GMT/BST)

Business Details

Merchant: LUMENKAIRO AI LTD (Company No. 17016962)

Registered Office: 128 City Road, London, EC1V 2NX,
United Kingdom

Order & Delivery Support

If you did not receive your download email, or the
link does not work, contact us and we will re-send access.

Delivery is considered completed when the
download/access link is displayed after checkout and/or sent to your checkout
email address.